A Comprehensive Client Communication Guide for MSPs

Can you communicate to your MSP/PS clients exactly what they have running, where those resources are located, how they are secured and what the impact is when things change.

In the modern cloud computing landscape, teams need the ability to change architecture fast. When you adopt a CI/CD or dynamic approach to application development and deployment, the pace of change can mean your cloud architecture is a constantly moving target.

As cloud technology advances, engineers are tasked with managing increasingly complex infrastructure. One of the most time-consuming tasks is creating and updating infrastructure diagrams.

In this post you are going to learn exactly how you can examine what you have running in your cloud accounts without having to spend hours or days trawling through your cloud consoles trying to establish how exactly does this thing hang together.

Who is creating your cloud infrastructure diagrams in 2023?

Following on from our post on the AWS Cloud Practitioner Essentials Compute topic, in this post we’ll look at module 3 which concerns itself with the global infrastructure AWS has in place to deliver cloud services and the reliability built in using the various regions and availability zones to provide both redundancy and lower latency.

When you are building cloud based infrastructure or are handed a new account or existing project to manage, the very first thing you are likely to ask yourself is what does the infrastructure look like? What resources are running? Where are they running? What does the security look like?

When you are deploying cloud infrastructure you typically want to validate that everything went according to plan.